Job Title: Mechanical Maintenance Engineer
Salary: Up to 46k
Job Type: Permanent
Job Purpose
As a Mechanical Maintenance Tradesperson, you will bring mechanical and plumbing maintenance experience and expertise to the London Business School, making sure we are
always able to meet the needs of our students and staff. Working alongside the Maintenance Shift Leaders and reporting to the Building Services Manager, you will operate across our vast Campus responding to emergencies and proactively improving our facilities. Working a Monday to Friday shift-Rota of early (07:00am - 3:00pm) or late (11:00am start 7:00pm) shifts to ensure cover is provided throughout the working day. Please note that due to the nature of the role shift working is essential and one weekend day a month is required.
Key areas of accountability and Key Performance Indicators (KPI's)
• Reporting to the Building Services Supervisor/Estates Helpdesk on a daily basis regarding progress or completion of assigned responsibilities including prioritizing
outstanding tasks.
• Complete mechanical maintenance activities around campus, from responding to breakdowns to completing planned maintenance work
• Be a point of call for mechanical related contracts
• Undertaking planned preventative maintenance inspections and associated works.
• When necessary, provide advice and guidance to less experienced staff on practical issues.
• Exchange information with both internal and external contractors.
• Operate manual or computerized record keeping control systems
• Keep all work order sheets up to date using the Schools CAFM system, recording for each order, time commenced and finished and materials used etc.
• Utilize the School’s TREND Building Management System to identify and rectify issues.
• Liaise in advance with originator to determine suitable access arrangements, work competently without supervision, prioritize works and ensure that surroundings are left in
a clean and orderly fashion.
• Liaise with contractors when they are on site ensuring a high quality.
• Maintaining a clean tidy workshop, including light general cleaning and stock control of the Plumbing stores.
• High Quality of finished workmanship
• Works are undertaken within suitable timescale appropriate to task
• Work request to be completed and signed off in the required time period.
• The above responsibilities are not an exclusive or exhaustive list and the post holder will be required to be cooperative and flexible within the needs of the post, the department and the School.
KPI's
• Substantial work experience including a proven record of good performance
• Experience working in a customer service environment
• Good team-working skills
• Good verbal communication skills.
• Experience working in a busy maintenance environment
• Basic IT skills
• Highly customer focused, reliable, flexible can do attitude and committed to a high quality level of service
• Pragmatic, problem-solving approach to work
• Must be able to communicate with people at all levels
• Positive, clean and tidy in presentation with a friendly attitude.
• Must be able to work on own initiative but also work well as a team.