Administrator

£14.50 per hour

37.5 hours per week

Initial 3 months, with view to extend

Your New Role

Your new role will see you joining a growing Education Technology business as an Administrator, playing a key role in supporting schools and the wider Sales team. You will be responsible for processing customer orders accurately and efficiently, liaising directly with schools to answer queries, provide updates and ensure their orders are processed smoothly from initial enquiry through to completion. You will work closely with the Sales team to provide effective administrative support, ensuring customer information, orders and documentation are kept accurate and up to date. You will also communicate with internal departments and suppliers where required, helping to resolve any issues and ensuring schools receive a high level of customer service. This is a varied administrative position where organisation, attention to detail and the ability to manage multiple priorities will be essential to ensuring the smooth running of the order process and providing an excellent experience for schools and customers.

Ensuring Your Success

To be successful in this role, you will be an organised, reliable and customer-focused administrator with excellent communication skills and a strong attention to detail. Previous experience in administration, customer service, order processing, sales support or a similar environment would be advantageous. You will be confident communicating with customers by telephone and email and comfortable building positive relationships with schools, colleagues and external contacts. You will have the ability to process information accurately, manage multiple orders and priorities simultaneously, and ensure deadlines are consistently met. Strong IT skills, particularly with Microsoft Office and CRM or order management systems, will be beneficial. You will also be a proactive team player who is comfortable working alongside a busy Sales team, taking ownership of your responsibilities while providing support wherever required. A positive attitude, willingness to learn and commitment to delivering excellent customer service will be key to your success.

In Return

In return, you will join a supportive and collaborative Education Technology business where you will have the opportunity to develop your administrative, customer service and sales support skills within an exciting and growing industry. You will work alongside an experienced team and gain valuable exposure to the education technology sector, working directly with schools and helping them access the products and services they need. You will benefit from a varied role with opportunities to take on additional responsibilities, develop your knowledge and progress your career within the organisation. You will become an important part of a team that is focused on delivering an efficient, professional and customer-focused service to schools across the UK.