Job Title: Customer Service Representative

Location: Swindon

Hourly rate: £12.50 - £13.00

About the role

As part of our office based Remarketing team, you will be responsible for supporting our customers. This will be in a variety of ways – over the phone, emails and by offering support to their account manager. You will be supporting with many after sales duties. Working very closely with internal stakeholders including our account managers and business managers, excellent communication skills are key. You will have a support network mind-set, offer team support where needed. We are fully equipped to provide full training, development and support to get you where you need to be.

What we’re looking for

You've got a great telephone manner and enjoy working at pace. You'll be confident in taking ownership of all that comes your way whether it be a phone call from a customer, a request from an internal account manager or checking the reconciliation of payments. You’ll also be able to demonstrate:

• Attention to detail
• Confident communicator (verbal & written)
• Uncompromising customer focus
• Professional but personable people skills
• Team focus and ability to work together