Onsite IT Support Engineer (MacOS Focused)

Location: London

Duration: Initial 3 Months (likely extension)

Working Pattern: 3 Days Per Week Onsite

Start Date: ASAP

Overview

We are seeking a polished, customer-facing IT Support Engineer to work onsite as an embedded extension of the client’s internal IT team. This is a hands-on end-user support role within a modern office environment.

Core Requirements

• Strong MacOS support experience (essential)
• Proven onsite deskside / end-user support background
• Excellent communication skills
• Professional customer-facing manner
• Able to work independently onsite
• Right to work in the UK

Technical Skills Required

• MacBook / MacOS troubleshooting and user support
• Google Workspace
• Okta
• Jira
• Slack
• Zoom
• Basic printer / meeting room / peripheral support
• User onboarding and offboarding
• Hardware swaps and device setup

Ideal Background

• Experience in tech, startup, media or premium office environments
• Used to supporting high-expectation users
• Reliable, presentable and proactive
• London based or easy commute into central London
• Excellent communication skills

If you are interested and would like to apply for this position, please contact me on josh@r3vamp.co.uk